Support Desk

Surgery Training Home | Implementations | Learning Center | Data Services

SourceMedical’s Support Team is staffed with experienced professionals who understand technology and the complex health care industry.  We offer a variety of ways for you to communicate with us, including a toll-free hotline, fax, email, and online support.

SourceMedical utilizes skill-based and severity-based call routing to direct you to the appropriate support staff to ensure a timely resolution.  Regardless of how you choose to contact us, each contact is handled with a highly responsive approach.  With responses and resolution service levels about industry standards, SourceMedical is committed to meeting your service expectations.

Vision

Phone: (800) 246-0875
Email: visionsupport@sourcemed.net
Fax: (203) 949-6298

AdvantX

Phone: (800) 562-7069
Email: advantxsupport@sourcemed.net
Fax: (203) 949-6298

SurgiSource

Phone: (800) 447-0104
Email: ss-winsupport@sourcemed.net
Fax: (203) 949-6298